Terms of Service

1. Acceptance of Terms

By accessing or using the Lumina Dental website and booking services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Purpose of Lumina Dental

Lumina Dental is an online dental appointment and administration platform. It allows patients to book, reschedule and manage appointments online, and allows the practice to manage scheduling, customer communication and routine administrative tasks from one system.

3. Appointment Functionality

• • Appointments are subject to availability and confirmation by the practice.
• • You can request, reschedule, or cancel appointments through the platform where available.
• • Booking confirmations and reminders may be sent to you by email.

4. User Responsibilities

You agree to use the website lawfully, not to misuse or disrupt the service, and not to provide false or misleading information.

• • You are responsible for keeping your account credentials and any connected third-party accounts secure.
• • You agree to use integrations only for their intended appointment and administration purposes.

5. Accuracy of Information

You agree to provide accurate, current, and complete information when booking an appointment or creating an account. Lumina Dental is not responsible for errors or delays arising from inaccurate information provided by users.

6. Availability of Services

We strive to keep the platform available but do not guarantee uninterrupted access. We may update, suspend, or discontinue features at any time without prior notice. Maintenance or events outside our control may temporarily affect availability.

7. Third-Party Integrations

The platform may integrate with third-party services to support appointment and administrative workflows. Your use of those services is subject to their own terms and policies. Lumina Dental is not responsible for the practices of third-party providers.

8. Google Integrations

Lumina Dental may allow authorised users to connect supported Google services — such as Google Calendar, Gmail, Google Sheets and Google Drive — to improve appointment and administrative workflows. Google account access is optional and requires your explicit permission.

• • We only request the Google permissions necessary for the features you choose to connect.
• • You may revoke Google access at any time through your Google Account security settings or by contacting us.
• • Your use of Google services remains governed by Google's own Terms of Service and Privacy Policy.

9. Privacy

Your use of the service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data, including Google user data.

10. Intellectual Property

All content on this website, including text, graphics, and branding, is the property of Lumina Dental and may not be reproduced without permission.

11. Limitation of Liability

To the extent permitted by law, Lumina Dental is not liable for any indirect or incidental damages arising from the use of this website. Our services are provided on an "as is" basis.

12. Changes to the Service and These Terms

We may update or change our services and these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms, contact us at hello@luminadental.com or (415) 555-1234.